| Types of Road Service |
Mechanical First Aid:
Minor adjustments, not requiring parts or supplies, will be made in an effort
to enable your vehicle to operate under its own power. It probably will not
be possible to make an accurate diagnosis at the scene; the vehicle should
be taken immediately to a place of repair. |
Battery
Service:
An attempt will be made to start your vehicle. If the vehicle cannot be started,
the Towing Service policy will apply. In some Metropolitan areas, a special
battery service van may be available. It's operator can test the vehicle battery,
charging system, and in most cases replace the battery at roadside. |
Tire Service:
In the case of a flat tire, your inflated spare tire will be installed on the
vehicle. When no inflated spare is readily available, the Towing Service policy
will apply. |
Fuel Delivery Service:
AAA will deliver a supply of fuel to members who run out. AAA Basic members
pay prevailing pump prices while AAA Plus and AAA Premier members
receive fuel sufficient to get to a service station at no cost. |
Locksmith Service:
If you lock your keys inside your vehicle, AAA will send service in an attempt
to gain entry. If the attempt fails, the Towing Service policy will apply. AAA
Plus and AAA Premier provides reimbursement of up to $100 in parts and labor for
the expense of a locksmith. |
Extrication/Winching Service:
This service is provided to a vehicle on or immediately adjacent to an improved
city county or state road, and only when it can be safely reached and serviced
with standard equipment used by the servicing facility. One man and one wrecker
will provided at AAA's expense. AAA Plus and AAA Premier members
get a second tow truck, if needed, at no extra charge.
|
Reimbursement
If AAA service is requested but not available AAA will provide reimbursement for the covered services at the prevailing commercial rate for the area. If AAA service was available but not requested, reimbursement may be limited to the amount AAA would normally have paid for the covered service. Reimbursement requests must be submitted within 60 days of service for consideration.
The Reimbursement form (below) must be accompanied
by the original receipt* and sent to:
AAA MountainWest
Attn: Member Services
PO Box 4129
Helena, MT 59604
» Download
the Reimbursement form
*The original receipt should have itemized services listed |
